Privacy Policy

Introduction

BORDER STATE LOGISTICS LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://borderlogisticsca.com (the “Site”) or use our freight and logistics services. By using the Site or Services, you consent to this Policy.

Information We Collect

We may collect:

• Personal Information: name, email, phone, address, company name, payment details
• Shipment Information: origin, destination, cargo details, customs documents
• Technical Data: IP address, browser type, device, pages visited, cookies
• Communications: emails, calls, form submissions

How We Collect Information

We collect information when you: fill out contact forms; request quotes; book shipments; call or email us; visit our Site (via cookies and analytics); or provide documentation for cross-border transport.

Use of Information

We use information to: provide and manage Services; process shipments and customs paperwork; communicate with you; send invoices; comply with legal obligations; improve our Site and Services; prevent fraud; and respond to inquiries.

Legal Basis

We process personal data based on: contract performance; legal compliance; legitimate business interests; and your consent where required.

Sharing of Information

We may share information with: customs brokers, carriers, and logistics partners; payment processors; legal and regulatory authorities; IT and analytics providers; and successors in a merger or sale. We do not sell your personal information.

Cookies and Tracking

We use cookies and similar technologies to enhance Site functionality and analyze traffic. You can disable cookies in your browser, but some features may not work.

Data Retention

We retain personal information as long as needed to provide Services, comply with law, resolve disputes, and enforce agreements. Shipment and customs records may be retained for up to 7 years.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location (e.g., California under CCPA), you may have the right to: access, correct, delete, or restrict processing of your personal information; opt out of certain sharing; and request a copy of your data. To exercise these rights, email info@borderlogisticsca.com.

Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect data from children.

International Transfers

Because we operate cross-border, your data may be transferred to and processed in the United States and Mexico. We take steps to ensure appropriate safeguards.

Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before providing data.

Changes to This Policy

We may update this Policy. Changes are effective when posted. Your continued use constitutes acceptance.

Contact

BORDER STATE LOGISTICS LLC
1556 Marl Ave, Chula Vista, CA 91911
Phone: (619) 602-6095
Email: info@borderlogisticsca.com